By visiting PainMC's virtual server store and accessing its services, packages, information etc. that we provide, you fully acknowledge and agree to the following terms and conditions as stated in this policy (Known as a 'User Agreement'), along with the terms and conditions stated in our Privacy Policy section (please find our Privacy Policy section below for more information on this).

I - All packages purchased are final as all sold items are visual goods and not redeemable or usable in the real world. Due to this, we practise a no refund/chargeback policy unless an exception (or special agreement) is created under the agreement of both parties (the user and PainMC's administration team).

II - Attempts to bypass or break our refund/chargeback policy via filing chargeback case with your credit card company will result in a permanent ban from all of PainMC's services. These actions could cause a serious police investigation.

III - We are not responsible for any received goods purchased by you or a third party that has lost the purchased goods due to any of the following in-game experiences including, but not limited to:

  • A server or player data reset
  • A server punishment, e.g. player ban, mute, etc.
  • Getting killed by any player(s), mob(s) or by any other causes etc.

IV - We have full access and control of perks, features, contents or any other elements of the purchaseable goods and packages in our store as well as in our other services. It is within the realm of possibility that a certain feature or element of a rank or any other content in PainMC's virtual server store will be edited, modified to work differently, fixed or removed, if deemed necessary by the PainMC's administration team.

V - If any of the server(s)/game mode(s) are to ever shut down its services, refunds will not be made available.

VI - You must be above the legal age of 18 or have permission from a parent or legal guardian to make any purchases or payments to our virtual server store.

VII - Before purchasing any of our online packages, you must enter in the provided blanks for necessary information about yourself or of the credit card and/or money provider (Name, Address, etc.). By accepting these terms, you automatically agree that the information provided is accurate, and up to date.

VIII - We do not take any liability for our online goods being sold by third party users.

IX - No information obtained by you from our virtual server store or through any other third party should make any guarantee, warranty, conditions or any other agreement of any kind, except for those exclusively shown in these terms.

X - Purchasing any virtual goods from our online store for another person is not allowed unless the receiving end grants your personal and explicit permission to do so.

XI - You are responsible for entering the correct username(s) for the package(s) that you will be/are purchasing! If you happened to enter the username incorrectly, please join our discord server to resolve the issue as soon as possible.


Your information, whether it has been shared publicly or privately previously, will not be sold, exchanged or given to any other company for any personal/commercial reason whatsoever, without your direct consent from the user responsible for the purchases of the item(s). The information provided will only be used for processing of the payment, issues and revolving the purchased packages and/or delivery of purchased goods.

For more support, questions and/or concerns, please contact us via our discord server for fastest support.